![]() ![]() After almost 10 minutes of trying to make eye contact the person who had previosuly helped me looked at me with a manic but polite expression, gesturing that he would be with me in a minute. But when I needed help later on the shop had suddenly got busy with six people waiting to be served and only two assistants, one in the back room presumably processing pictures. What were the staff like? Very helpful at first, explaining how to use the processing and printing machines. ![]() Most of the accessories were towards the back. It's a relatively small store with a good display of cameras in the centre, both in and on a glass cabinet, and down the right-hand side of the store. What it sells Photo prints, cameras and accessories.įirst impressions This branch is on the same parade as Snappy Snaps, though in a less prominent position. Frank's son Alan sold the firm in 1996 in a management buyout, and the company is now a subsidiary of Snap Equity Limited. There are now more than 200 branches and an online shop. When I returned to collect my photos the salesperson was helpful when I couldn't find my proof of purchase slip which I had managed to lose, though the opening photo of me with a cheesy grin did provide perfect ID.īackground Frank Jessop opened his first store in Leicester in 1935. The service was fast and efficient with no attempt made to sell me products I didn't want. ![]() Lasting impressions The shop had plenty to offer the individual who likes to use their photos in imaginative ways, including clocks, jigsaws and mugs. Where can I pay? There was a counter at the front of the store and I didn't have to wait to pay as there was only other customer. A CD with your pictures on it was £4.99 and passport photos were £7.99. What does it charge? 30 6"x4" photos, £9.60 30 7"x5" photos, £13.80 – both processed in about an hour. The machines were relatively simple to use: inserting your memory card viewing and editing your pictures (including red eye and cropping) via the touch screen choosing the ones you want processed and selecting the size and finish (matt or gloss) before taking a receipt to the till. Despite an offer of help I just asked for a quick explanation, allowing me to go about my mission in the store. What were the staff like? As I walked up to the kiosks a salesman talked me through the process. This is a small store with processing equipment behind the counter, and in the centre of the shop are three kiosks for self-service digital printing. What it sells Photo print outs on paper or on gift items.įirst impressions From the outside the shop sign was prominent, with the familiar green and yellow branding, though the interior looks like it could do with a spruce up. Originally, branches specialised in straightforward photo processing but now the focus is more on gift items. Snappy Snapsīackground Snappy Snaps was founded in 1983 by Don Kennedy and Tim MacAndrews and has about 120 franchised outlets in the UK. This week, we compare photography shops Snappy Snaps and Jessops. Your reviews will help us discover if this is a trend. Some weeks, both stores we visit may do a good job other weeks there will be one that stands out as being much better or worse. To get a better idea of which retailers are delivering and which are falling short, we would like you to tell us about your experiences of the same shops.
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